AI-generated settingRestaurants and cafés
Route checked orders to table-side stops, with staff checking accuracy and unloading.
Serving robot systems
Connect kitchen pickup, tables and dish return. Robots support transport while staff load, unload and manage the guest experience.
Start with the work
Define the duty cycle and handover points before choosing equipment. The robot works with your team and the site’s existing processes.
AI-generated setting
AI-generated settingBuffets and banquets
Plan repeated replenishment and dish transport around crowds and changing event layouts.
AI-generated settingDish return
Separate used-dish pickup from ready-to-serve food, defining containers and tray-cleaning procedures.
Know the model before designing
Model references support assessment, rather than establish stock or a quotation. Confirm the variant, latest documentation and support scope before specification.
PUDU Robotics
BellaBot
An open-tray robot with screen, light and touch interaction for trials involving multiple serving stops and staff assistance.
- Payload
- Maximum total 40 kg / 10 kg per tray
- Dimensions
- 565 × 537 × 1290 mm
- Published runtime
- 13 h with no load
- Published charging time
- 4.5 h
Manufacturer-page figures checked 31 Oct 2026, not site measurements. Confirm the variant, latest documentation and operating conditions in the proposal.
Compare against the same task
- Open trays support convenient loading/unloading; enclosed configurations suit controlled collection. Choose around the service procedure and containers.
- Compare trays, calling methods, aisle needs and charging coverage rather than advertised maximum runtime alone.
Follow the work, step by step
Select a stage to see how preparation, robot movement and handover fit together. This is an operating concept, not a surveyed map or a capability shared by every model.
Route concept · stops, protected areas and charging are designed around the selected model and site.
Check the order and load
Staff check tables/orders and arrange food within tray limits using the agreed loading method.
Prepare the site and the team
Equipment is one part of the system. Handover points, operating responsibilities and site conditions must be prepared together.
The occupied dining layout
Measure aisles with chairs pulled out and strollers present. Choose stops clear of escape routes and kitchen pickup points that do not obstruct service.
Food, containers and trays
Trial actual containers and weight distribution. Hot food, liquids and tall vessels need containment and equipment-manual review; spill-free operation is not assumed.
Staff workflow
Assign loading, table notification, unloading and dish return. Set sound levels and blocked-route behavior around busy service periods.
From survey to an accepted workflow
A project delivery sequence, not a wiring or machine-configuration manual. Installation and risk assessment require the applicable equipment instructions and qualified personnel.
- 01
Define the task and acceptance
Agree loads, endpoints, operating windows and responsibilities. Define task-cycle and exception criteria before selecting equipment.
- 02
Survey real service periods
Measure occupied layouts, pulled-out chairs, waiting points and escape routes with kitchen and service staff.
- 03
Design routes and interfaces
Specify handovers, waiting points, charging, exclusion zones and job calls. Scope doors, lifts, networking and software interfaces explicitly.
- 04
Prepare the site and configure
Prepare floors, aisles, power and networking for the selected equipment. Qualified installers handle site services; then map the site, assign permissions and configure stations.
- 05
Trial food and peak traffic
Trial containers, multi-table stops, tray return and blocked paths, comparing task cycles with the existing service method.
- 06
Train, hand over and review
Train task start/stop, loading, charging and recovery using the equipment instructions. Hand over layouts, routes, settings, trial results and maintenance arrangements.
Plan purchase or rental as a complete system
Define equipment, attachments, software, interfaces, training, maintenance and support in the proposal. Pricing and contract terms depend on the project.
Put the numbers to work
Compare a people-led workflow with a team supported by robots, and estimate simple payback. Adjust the inputs to your work scope and quotation.
Starting figures are an illustrative cleaning scenario, not selling prices, rental rates or guaranteed returns. Compare equivalent coverage, duty cycles and service quality.
Estimated simple payback
1.9 years
The point where cumulative costs meet. Beyond it, the difference is estimated cost savings.
- Monthly cost difference
- 15,000 THB
- Net savings over 5 years
- 560,000 THB
People-ledTeam + robot
Show / hide yearly figures
| Year | People-led | Team + robot |
|---|---|---|
| 0 | 0 | 340,000 |
| 1 | 300,000 | 460,000 |
| 2 | 600,000 | 580,000 |
| 3 | 900,000 | 700,000 |
| 4 | 1,200,000 | 820,000 |
| 5 | 1,500,000 | 940,000 |
Calculation method and assumptions
Monthly difference = current labor − (remaining labor + operation + rent when renting). Payback in years = deployment plus purchase, if applicable, ÷ monthly difference ÷ 12. Payback requires a positive monthly difference.
Count only genuinely avoidable labor spending. Redeploying staff does not automatically reduce payroll. These are cost savings, not accounting profit. Tax, financing, inflation, resale and the time value of money are excluded. Monthly costs are assumed constant over the selected period.
Before you start
Must guests unload their food?
Choose the service model first. Staff may unload every order or recipients may collect selected items, subject to safety and guest-experience assessment.
What if table layouts change frequently?
Update stops and validate routes after layout changes, with an assigned map owner rather than continuing with unchecked old routes.
How is peak service planned?
Measure trip demand, distance and loading/unloading waits, then trial with real service traffic before sizing the robot fleet and remaining staff.
Documents and reference sources
Reviewed 31 October 2026. Details can differ by variant, region and configuration; reconfirm them in the project proposal.
- PUDU BellaBot
- ORIONSTAR enclosed delivery alternative